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Posted : Sunday, November 26, 2023 11:45 AM
*Title: Payroll Specialist /HR Operations US Front Office – Manager Payroll*
*Request ID: 25336-1*
*Location: 305 Gregson Drive ,Cary, NC, US (Onsite)*
*Duration: 3 Months*
*Job description: *
*Main Accountabilities: Strategy & Planning*
• Ensures that US/PR payroll services are delivered in accordance with all ABB policy directives and in accordance with federal and state laws and regulations.
• Proposes and implements the strategic direction of the US/PR Payroll Services organization.
• Champions core values and LEAN initiatives.
*Operational Services* • Provides subject matter expertise related to payroll operations.
• Researches and interprets federal and state regulatory requirements to resolve issues for payroll processing.
• Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions, payroll time processing including salaries, benefits, garnishments, taxes, fringe benefits, imputed income and other deductions.
• Contributes expertise to local and global projects with responsibility for assigned KPIs and deliverables.
• Drives implementation of streamlined practices and processes across areas of responsibility which will result in cost reduction, improved internal control, process efficiency and excellent customer satisfaction.
• Participates in quarterly and annual audits with ABB’s Internal & External Auditors.
Ensures informational requests are documented, information is provided and issues are clearly identified and resolved.
• Governs compliance with ABB policies, FLSA regulations, wage and tax laws, segregation of duties, SOX and other federal and state legislation affecting payroll.
• Builds strong working relationships with various cross-functional groups and partners with other stakeholders regarding policy and pay impacting changes.
• Builds and maintains effective vendor relationships.
• Develops and delivers communications affecting payroll policy changes and escalations.
• Reviews and approves payroll runs, system testing results, and payroll impacting policy changes.
• Manages escalations and delivers timely resolutions to complex payroll inquiries.
• Provides constructive and timely performance evaluations.
• Facilitates a respectful work environment.
• Performs other related duties as required and assigned.
*Customer Experience* • Ensures team members provide excellent customer service to employees by offering individuals information on payments and by responding accurately and timely to payroll related requests.
• Builds strong working relationships with various cross-functional groups throughout Human Resources/other stakeholders to understand customer needs and deliver exceptional customer service • Provides feedback/train/customer facing teams to equip them with knowledge to respond to customer requests.
• Creates awareness/train/guide employees (as applicable) on self service capability/usage at every opportunity • Reviews customer feedback, analyses it, and guide team members on it regularly *People Management* • Manages a team of individuals that supports the ABB US/PR model for payroll services.
• Recruits, develops, and retains talented team members.
• Assists with resource allocation and resolution of resource conflicts.
• Coaches and guides team members on complex queries to help develop their process knowledge.
• Holds periodic one-on-ones and identifies training needs in alignment with development of team members.
• Identifies critical roles in teams and ensures backup availability through cross-training and skill development.
• Conducts annual performance/salary review of team members.
*Continuous Improvement* • Designs, recommends, and implements processes to improve the controls, efficiency, and quality of Payroll.
• Drives a mindset of continuous improvement by encouraging team members to constantly challenge the status-quo (especially processes that are manual/repetitive).
• Defines metrics to measure and monitors process effectiveness and compliance Finance & Budget • Supports financial and cost management to ensure alignment with the approved budget *Knowledge, Skills, Experience* *Basic Qualifications:* • A relevant Bachelor's degree with five years of payroll including time experience (inclusive of 2 years leading a team) or an equivalent combination of experience and education.
• Workday and/or SAP payroll module experience, SAP required.
• Experience in a shared services environment and SAAS Systems • Knowledge of HR practices, laws, policies and procedures • Hands-on experience with multi-state and multi-company payroll • Exceptional analytical, communication and leadership skills • Proficiency with Microsoft Office Excel and other MS Office applications • Ability to work effectively in a fast-paced environment and adapt well to changing priorities to meet deadlines • Strong detail orientation and time management skills • Professional demeanor and strong executive presence • Must maintain confidential information discreetly and protect employee privacy • Previous experience managing teams *Preferred Qualifications:* • CPP certification • ADP experience Job Type: Contract Pay: $55.
00 - $60.
00 per hour Schedule: * 8 hour shift * Monday to Friday Education: * Bachelor's (Required) Experience: * Workday or SAP: 1 year (Required) * SAAS: 1 year (Required) * multi-state payroll: 1 year (Required) * SAP payroll: 1 year (Required) License/Certification: * Certified Payroll Professional (Required) * ADP (Required) Ability to Relocate: * Cary, NC 27511: Relocate before starting work (Required) Work Location: In person
• Proposes and implements the strategic direction of the US/PR Payroll Services organization.
• Champions core values and LEAN initiatives.
*Operational Services* • Provides subject matter expertise related to payroll operations.
• Researches and interprets federal and state regulatory requirements to resolve issues for payroll processing.
• Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions, payroll time processing including salaries, benefits, garnishments, taxes, fringe benefits, imputed income and other deductions.
• Contributes expertise to local and global projects with responsibility for assigned KPIs and deliverables.
• Drives implementation of streamlined practices and processes across areas of responsibility which will result in cost reduction, improved internal control, process efficiency and excellent customer satisfaction.
• Participates in quarterly and annual audits with ABB’s Internal & External Auditors.
Ensures informational requests are documented, information is provided and issues are clearly identified and resolved.
• Governs compliance with ABB policies, FLSA regulations, wage and tax laws, segregation of duties, SOX and other federal and state legislation affecting payroll.
• Builds strong working relationships with various cross-functional groups and partners with other stakeholders regarding policy and pay impacting changes.
• Builds and maintains effective vendor relationships.
• Develops and delivers communications affecting payroll policy changes and escalations.
• Reviews and approves payroll runs, system testing results, and payroll impacting policy changes.
• Manages escalations and delivers timely resolutions to complex payroll inquiries.
• Provides constructive and timely performance evaluations.
• Facilitates a respectful work environment.
• Performs other related duties as required and assigned.
*Customer Experience* • Ensures team members provide excellent customer service to employees by offering individuals information on payments and by responding accurately and timely to payroll related requests.
• Builds strong working relationships with various cross-functional groups throughout Human Resources/other stakeholders to understand customer needs and deliver exceptional customer service • Provides feedback/train/customer facing teams to equip them with knowledge to respond to customer requests.
• Creates awareness/train/guide employees (as applicable) on self service capability/usage at every opportunity • Reviews customer feedback, analyses it, and guide team members on it regularly *People Management* • Manages a team of individuals that supports the ABB US/PR model for payroll services.
• Recruits, develops, and retains talented team members.
• Assists with resource allocation and resolution of resource conflicts.
• Coaches and guides team members on complex queries to help develop their process knowledge.
• Holds periodic one-on-ones and identifies training needs in alignment with development of team members.
• Identifies critical roles in teams and ensures backup availability through cross-training and skill development.
• Conducts annual performance/salary review of team members.
*Continuous Improvement* • Designs, recommends, and implements processes to improve the controls, efficiency, and quality of Payroll.
• Drives a mindset of continuous improvement by encouraging team members to constantly challenge the status-quo (especially processes that are manual/repetitive).
• Defines metrics to measure and monitors process effectiveness and compliance Finance & Budget • Supports financial and cost management to ensure alignment with the approved budget *Knowledge, Skills, Experience* *Basic Qualifications:* • A relevant Bachelor's degree with five years of payroll including time experience (inclusive of 2 years leading a team) or an equivalent combination of experience and education.
• Workday and/or SAP payroll module experience, SAP required.
• Experience in a shared services environment and SAAS Systems • Knowledge of HR practices, laws, policies and procedures • Hands-on experience with multi-state and multi-company payroll • Exceptional analytical, communication and leadership skills • Proficiency with Microsoft Office Excel and other MS Office applications • Ability to work effectively in a fast-paced environment and adapt well to changing priorities to meet deadlines • Strong detail orientation and time management skills • Professional demeanor and strong executive presence • Must maintain confidential information discreetly and protect employee privacy • Previous experience managing teams *Preferred Qualifications:* • CPP certification • ADP experience Job Type: Contract Pay: $55.
00 - $60.
00 per hour Schedule: * 8 hour shift * Monday to Friday Education: * Bachelor's (Required) Experience: * Workday or SAP: 1 year (Required) * SAAS: 1 year (Required) * multi-state payroll: 1 year (Required) * SAP payroll: 1 year (Required) License/Certification: * Certified Payroll Professional (Required) * ADP (Required) Ability to Relocate: * Cary, NC 27511: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : 305 Gregson Drive, Cary, NC
• Post ID: 9070415887
