Accounts Receivable Specialist - FT (Corporate Office)

Accounts Receivable Specialist - Full Time Opening The United Methodist Retirement Homes, Inc.
(UMRH) is comprised of three life plan communities, one affordable housing community, a Foundation and a corporate office all working together to offer seniors a lifestyle that meets the needs of each individual.
Through our communities Croasdaile Village, Cypress Glen, Wesley Pines and Wesley Ridge, we are proud to serve over 1,000 seniors across North Carolina.
We are a faith-based, non-profit organization open to people of all faiths that fosters an active, productive lifestyle emphasizing wellness for younger-minded seniors of today’s generation.
Helping UMRH communities achieve these goals is our management partner, Life Care Services, a national leader in retirement housing and development, specializing in developing, marketing and managing senior living communities for over 40 years.
Many roles in the community may require that we ask about your vaccination status.
This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.
Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.
General Summary The Accounts Receivable Specialist will work closely with the CFO, Corporate Accounting Manager, and other corporate and community team members in performing successful and timely completion of accounts receivable functions within UMRH policies, state and federal regulations, and the goals of the Corporate Office.
The responsibilities include fulfilling all aspects of skilled nursing facility billing and collections for all UMRH, Inc.
communities.
These efforts involve receivables from private pay, Medicare, HMO, Medicaid, and all other insurers.
Principle Duties Audit resident account balances, assess accuracy and collectability of balances, and initiate appropriate collection actions.
Actively collect on Medicare and Medicaid claims, including the correction or adjustment of claims in the Ability Network, FISS, and NC Tracks systems.
Review accuracy of insurance verifications and setup in software, ensuring proper payers will be billed accurately and timely.
Generate and complete monthly billing, including private pay statements, Medicare, Medicaid, and all other payers.
Follow-up on all submitted claims, including the review, resolution, and correction of payment rejections for all payers.
Follow-up on all past due private pay accounts, including phone calls and collection letters, according to company policy and procedures.
Maintain daily collection documentation detail in software.
Perform other billing and collection work duties and responsibilities as assigned by supervisor.
Qualifications Skilled Nursing Facility billing and collection experience, including Medicare A, Medicare B, HMO, MSP, and coinsurance.
A minimum three years of experience is preferred.
Ability to create and maintain strong team relationships through written and oral communications.
Impeccable organizational skills, including the ability to quickly and properly prioritize and manage multiple tasks in a self-motivated manner.
Extensive knowledge of accounting practices and Medicare and Medicaid programs.
Advanced Microsoft Excel and Word user.
Preferred experience with Advanced Answers On Demand/ Matrixcare software, or similar application.
Physical Requirements/Working Conditions Must be able to sit at a desk for up to six hours per day; must be able to stoop, bend, stretch, and squat to access files and various documentation; must be able to lift up to 20 pounds frequently.
Work Schedule Full Time Dayshift hours Comprehensive Benefits Package 128+ hours of annual Paid Time Off PLUS Holiday Pay and PTO Sellback/Cash-in Choices of affordable and comprehensive Health Insurance options for Employee, Child, Family and/or Spouse Dental Plan Prescription Drugs Plan Vision Plan 403 (b) Plan (retirement plan with employer matching program) Tuition Reimbursement & Employee Scholarships Group Term Life/AD&D Long Term Disability PTO (Paid Time Off) and Paid Holidays Flexible Spending Account Dependent Care Account Short-Term Disability Insurance, Cancer, Critical Illness and Whole Life Insurance Wellness Plan that is attached to the medical benefits Employee Assistance Program and Work-Life Services Reduced fees for onsite Massage Therapist and Chiropractor Payroll Deduction for Meals (onsite dining room) Access to resident pool, fitness center and scenic walking trails