Come grow with James River Insurance!
James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd.
and operates on an approved non-admitted basis in 50 states and Washington, DC.
Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.
At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork.
We are proud of our recent national recognition as a 2023, 2022, and 2021 Top Workplaces USA awards.
James River Group Holdings, Ltd.
is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies.
The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance.
The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments.
Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.
M.
Best Company.
Job Summary
The Premium Auditor completes, under limited supervision, all assigned premium audits in an accurate and timely fashion.
Duties and Responsibilities
• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
• Complete physical, virtual, and mail premium audits for assigned accounts within established guidelines and best practices with minimal oversight
• Follow all industry, state, and company guidelines in the completion of audits
• Notify internal (Underwriting, Actuarial, UW Services, Finance) teams of concerns with assigned accounts
• Research, respond to and revise (when appropriate) disputed audits
• Schedule and perform year end audits and cancellation audits on assigned accounts
• Respond to underwriter, insured and third-party partners requests and questions regarding premium audits
• Examine policyholder records (i.
e.
, financial and operational documentation) to establish the actual exposure basis
• Verify risk classification and class codes of policyholder operations
• Prepare detailed report of audit results
• Interview external client contacts (i.
e.
, accounting dept at insured; broker; CPA firm of insured; payroll / bookkeeping company of insured; etc.
) for required audit documentation
• Communicate audit results to internal and external client contacts
• Perform other duties and assignments as directed by department management
Knowledge, Skills and Abilities
• Knowledge of general business, insurance, and accounting principles
• Basic knowledge of insurance premium audit operations
• Strong analytical skills
• Ability to exercise sound judgement in making critical decisions
• Attention to detail
• Excellent organizational skills
• Proven ability to provide exceptional customer service
• Ability to work successfully as an individual contributor and in a team environment
• Ability to convey technical audit information in a clear and concise manner
• Excellent written and verbal communication skills
• Proficiency in MS Office (Word, Excel, Outlook)
Experience and Education
Premium Auditor
• High School diploma required
• Associate or Bachelor’s degree preferred
• Minimum of two years of work experience in customer service or office environment, with emphasis on previous auditing duties, required
Senior Premium Auditor
• High School diploma required
• Associate or Bachelor’s degree preferred
• Minimum of four years of premium audit experience required
• Certifications (APA, AINS) preferred
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