Andritz AG
Job Description:
- Timely collection of assigned accounts
- Customer account investigations for new accounts, customer credit limit increases/decreases & general account updates
- Follow up on disputes in a timely manner and work with salespeople and customers to resolve
- Approves order/ticket releases for credit accounts
- Helps customers with questions, problems on their account & statement clean up
- Cash applications questions and inquires
- Develop, maintain & enhance customer satisfaction
- Audit work as assigned
- Complete trade references
- Perform routine clerical support such as copying, filing, maintaining records and files
- Other duties and projects as assigned
Technical and Professional Skill Requirements:
- Ability to organize and prioritize work
- Ability to take ownership of tasks
- Ability to effectively communicate verbally & in writing
- Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.
)
- Ability to adjust work schedule in accordance with job objectives
- Must have strong and accurate data entry skills
Qualifications:
- 2 years of Credit and Collections experience and/or Bachelor’s Degree
- Strong attention to detail, accuracy, flexibility, organizational and interpersonal skills, team-oriented and strong analytical skills
- Ability to perform several tasks simultaneously to meet critical deadlines
- Experience with third party collections software preferred
- Experience with commercial credit reports and commerical banking platforms preferred
- NACM Designation preferred
- SAP experience preferred
Location:
Raleigh, NC – Hybrid Schedule – 3 Days in office, 2 says remote, weekly
Job Type:
Full Time – 40 hours a week
Reports To:
Corporate Credit Manager
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