The AR Specialist is responsible for all collections on assigned customers which includes maintaining internal and external customer relationships, and identifying, investigating, and resolving collection issues.
This role develops and recommends payment agreements, maintains customer account reconciliation, forecasts customer payments, and prepares status reports to be circulated to the impacted business divisions.
This position requires the ability to operate independently, with a high degree of self-sufficiency.
Duties & Responsibilities
Collections
Ensure accurate and efficient reconciliation of Key customers with large projects allowing for timely collection of amounts owed.
Work with BU project managers to Identify, investigate and resolve collection issues in order to ensure collection in a timely manner.
Identify debit balance and other situations that will impact the cash forecast and communicate the status to the cash application team.
Lead meetings with internal and external customers to resolve AR issues.
Record and maintain all third-party collections and bankruptcy activity.
Partner with the credit analysts with respect to collection issues and credit holds to determine if changes to credit limits are needed.
Proactively engage and interact with the sales organizations regarding account status, orders, and payments in order to maximize revenue opportunities.
Identify customers to be considered for monthly bad debt reserve based upon aging, payment trends, and country risk.
Supply collections information for internal and external audits
Disputes
Ensure accurate and efficient reconciliations and reporting of all open and collectible disputes for assigned key customers.
Work with BU partner and Sales to Identify root causes for disputes and resolve all deductions in a timely manner with a clear understanding of the impact to the business.
Reporting
Generate reports to measure and prioritize AR team daily performance and align with team metrics.
Continuous Improvement
Seek opportunities for continued improvements in AR collection process, efficiencies, and best practices within the CSS team.
Work with various teams to implement identified solutions and reduce operational inefficiencies.
Education
Bachelor's Degree (or equivalent experience) in the field of Finance, Accounting, or Business Administration
Experience
Credit & Collections experience in a medium to large business
Cash Application
Invoicing
Reconciling
Software/Technical Skills
MS Office Suite (Outlook, Word, PowerPoint, & especially Excel)
SAP
Collection
Other Skills, Knowledge, & Abilities
Ability to communicate clearly and effectively, verbally and written within different levels of management and customers.
Ability to identify and resolve problems in a timely manner.
Ability to present information in an effective and efficient manner.
Ability to pay attention to detail.
Able to use judgment to think through issues and present recommendations to management for appropriate action.
Ability to manage multiple work assignments at the same time efficiently and effectively; prioritize and plan work activities, using time efficiently.
Ability to be a team player; participate in cross-functional teams and place the success of team and company above individual accomplishments.
Qualifications & Education:
Bachelor's Degree (or equivalent experience) in the field of Finance, Accounting, or Business Administration
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
Basic Info
Location Raleigh, North Carolina, United States of America
Job type Full time
Experience Experienced
Job function Finance
Contract Regular
Publication date 2024-01-26
Reference number R0028879
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