Job Summary
This is a full-time technical support position to the Finance Office.
This position is responsible for patient billing and accounts receivable.
This position requires knowledge of insurance processes and billing regulations for all service lines in order to provide support to team as needed.
The schedule for this position is 40 hours per week; minimal weekends and holidays.
Responsibilities what you do
Act as a resource to patients, families and clinical staff regarding insurance coverage.
All communication between AR Specialist and payers regarding insurance coverage is clearly documented in patient’s electronic health record.
Ensure changes or modifications in insurance coverage and/or other financial concerns are clearly documented in patient’s electronic health record.
Bill third party payers, adhering to all contract specifications and regulations, in a timely and accurate manner.
Invoice patients/families, when applicable, per contract agreement in a professional and comprehensive format.
Post collected charges within 48 hours of receipt of payment and submit payment copies with G/L entry to Chief Financial Officer
Aggressively pursue all outstanding AR collections and resolve barriers, errors and omissions as needed.
Maintain notes for all outstanding AR items greater than 90 days
Cross-train to provide back-up to the other Accounts Receivable Specialist
Expectations how you do it
TL Core Values are exemplified in all interactions with internal and external customers.
Adheres to TL policies, procedures and guidelines.
Adheres to NHPCO Ethical Practices.
Adhere to all insurance Billing Manuals, contracted rates, and Generally Accepted Accounting Principles.
Requirements what you need
High school diploma required; AA degree preferred in Business Administration and two years experience; or the equivalent education and experience in billing, insurance, or accounting in the Health Care Industry.
Must be able to enter and function in the workplace as appropriate to the need.
Must have sensory abilities to complete communication and documentation requirements of the job.
May be required to lift up to 30 pounds.
May be required to sit at a computer monitor and use repetitive motion techniques for prolonged periods of time.
Computer literate, including proficient in Microsoft Excel and Word.
Master necessary TL agency software programs and electronic billing practices.
Understand contracts and regulations regarding billing requirements.
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