Position Summary
The Credit Representative will be responsible for all of the administrative duties within the credit department, processing customer’s lien waivers, researching credits, short pays and other various disputes on customer accounts, help with collections of customer accounts, and assisting with other aspects of risk mitigation with respect to receivables.
Requirements
Complete and return all customer lien waivers and releases in a timely manner.
Track and follow up on GA lien waivers.
Interact with customers, sales teams and management by phone and email.
Help maintain client accounts including updating contact information.
Making outbound collection calls in a professional manner while keeping and improving customer relations
Identify & resolve customer billing problems and reduce accounts receivable delinquency, applying good customer service in a timely manner.
Assist with the collection process as needed.
Notary Public (or willing to obtain).
Minimum Education and Experience
Minimum of 2 years of collections experience preferable in the construction industry, including interaction with a large customer base.
Knowledge, Skills and Abilities
Strong professional communication, problem solving and analytical skills required.
Ability to self-direct and quickly respond to changing priorities.
Proficiency in Microsoft Office including Outlook, Excel and Word.
Proficiency in JDE and High Radius is preferred, but not required.
Ability to work proficiently in multiple operating systems.
Notary Public (or willing to obtain).
Experience in the construction aggregates and ready-mix industry is preferred.
Must have attention to detail with an eye for accuracy.
Independent judgment and problem solving.
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