Payroll and Benefits Administrator

Parks Hospitality Group was voted one of the Best Places to Work for the 2nd year in a row by The Triangle Business Journal.
We offer a supportive and collaborative culture where passionate individuals can grow and achieve great success together as a team.
In addition to a people-focused culture, we encourage and support professional development and offer a very competitive compensation and benefits package.
Job Summary: The Payroll and Benefits Administrator is responsible for managing payroll processing using ADP, the current Human Resources Information System (HRIS), as well as administering employee benefits programs within the organization.
This role involves ensuring accurate and timely payroll processing, managing team member records, and administering benefits plans in compliance with company policies and regulatory requirements.
Additionally, the Payroll and Benefits Administrator manages unemployment claims and workers' compensation, ensuring compliance with state regulations and providing support to employees throughout the claims process.
Supervisory Responsibilities: None.
Duties and Responsibilities: Process and administer bi-weekly payroll for all team members accurately and on time, including calculation of wages, deductions, and withholdings.
Respond to team member inquiries regarding payroll-related questions.
Ensure compliance with federal, state, and local payroll tax regulations, including timely filing of payroll tax returns and remittances.
Administer team member benefits programs, including health insurance, retirement plans, and other employee benefits, ensuring accurate enrollment, eligibility determination, and coverage administration.
Assist with the implementation and administration of team member benefits plans, including open enrollment, plan changes, and team member communications.
Coordinate with benefits vendors to resolve issues, process claims, and ensure timely payment of benefits premiums.
Assist with audits, compliance reviews, and reporting requirements related to payroll, benefits, and team member data.
Manage changes to team members in the HRIS (Human Resources Information System), including updates to employee status, pay rates, job titles, position changes, and Wage Rate Programs.
Receive and process workers’ compensation claims, including gathering necessary documentation and submitting claims to the insurance carrier.
Ensure all unemployment claims are responded to in a timely manner and participate in the appeals process when necessary.
In coordination with the People and Culture Manager, serve as administrator of the Team Member Referral Program, ensuring team members are properly paid in accordance with Referral Program guidelines.
Assist with special projects and initiatives with the People and Culture team and provide additional administrative support within the corporate office.
Required Skills and Abilities: Strong understanding of payroll processing principles, practices, and regulations.
Proficiency in payroll and HRIS software, such as ADP or similar platforms.
Knowledge of employee benefits administration, including health insurance, retirement plans, and leave programs.
Excellent attention to detail and accuracy in data entry and record-keeping.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Effective communication skills, both verbal and written, with the ability to interact professionally with team members, managers, and external contacts.
Ability to maintain confidentiality and handle sensitive information with discretion.
Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
Education and Experience: Previous experience in payroll administration and/or benefits administration is required, with at least 2-3 years of relevant experience.
Certified Payroll Professional (CPP) or Certified Employee Benefits Specialist (CEBS) designation is advantageous.
Physical Requirements: Ability to sit and use a computer for extended periods.
Manual dexterity for typing and data entry.
Comfortable working in an office environment.