Accounts Receivable Analyst

Who We Are: Harvesting Hope with a Growing Family At Merz Therapeutics, we take a nurturing approach to our organization – treating colleagues like family, embracing our whole selves and creating a company culture that encourages growth and decisive action.
We are committed to caring for whole communities by focusing on individuals suffering from movement disorders and neurological conditions and the healthcare providers dedicated to helping them, while simultaneously bolstering our team members in a united effort to make a difference.
As a private, family-owned company, we have the liberty and support to make decisions for ourselves, our customers and the patients we serve.
We pride ourselves on building an inclusive culture where there is room to celebrate individual growth and the ability to contribute to a common good as a collaborative team.
Our mission is grounded in a long-term view of making a difference for the common good, while growing together as a family.
If you‘re looking to immerse yourself in a passionate team rooted in community, connection and camaraderie, then we’re looking for YOU! #IAmMerzTx Are you ready to galvanize a team around a culture of care, putting patients first to spark change? The Accounts Receivable Analyst will provide administrative and operational support for the Therapeutics Accounts Receivable team to ensure accuracy and efficiency of duties.
This role also incudes being the subject matter expert for Order-to-Cash processes.
In addition to these primary operational tasks, the AR Analyst will support the AR customer master data process, collections, and the payment portal.
Success in this role includes the ability to partner cross-functionally with superior customer service across the Therapeutics organization including field sales and internal business partners.
Your Key Responsibilities in this Role: Collections Analyze accounts that are past due.
Work with the customer on resolution of past due balances.
Resolution considers approaches that are beneficial to Merz, agreeable by the customer and adhere to Merz values and operating norms.
Helps with collection of AR, process c/card payments call ins and monitors phone lines.
Research Research questions from customers and internal teams.
Research may include but is not limited to the following: customer payment discrepancies, payment portal errors, application of cash, customer contact information and credit worthiness of customers.
Merz Payment Portal Support Serve as payment portal resource for internal teams and customers.
Provide responses for payment portal support inquiries.
Work directly with the payment portal vendor to resolve issues.
Perform daily processes to ensure the Merz Payment Portal reflects accurate information.
Customer Master Data Support Create new customer account requests and customer account change requests in a timely manner.
Organization and the ability to communicate clearly with the sales team and customers is important.
Process Improvement Approach all responsibilities with an eye for process improvement.
Work with manager to implement improvements.
Data Validation and Processing Performs data validation and provides supporting documentation to ensure timely issuance of credit/debit memos.
Analysis and Research Partners with AR Manager, Customer Solutions and Supply Chain to reconcile RMAs and issue credit memos for returned products.
Reporting/Projects Provide reports as requested by manager and participation in projects as assigned by manager.
Desired Qualifications for Success in this Role: REQUIRED: Education - Bachelor or Associate degree in Finance or Accounting Professional experience -1-3 years finance/accounting experience Preferred: -1-3 years’ experience in collections/accounts receivable -Experience in finance/accounting in the pharmaceutical, biotechnology, healthcare industry Knowledge/Skills -Strong analytical skills -Ability to research and evaluate data -Strong problem solving skills Preferred -SAP experience -Strong knowledge of Microsoft Office (especially Excel) Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.
At Merz Therapeutics we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
You may be just the right candidate for this or other roles.
Recruitment Note: Merz Therapeutics only sends emails from verified “merz.
com” addresses and never asks for sensitive, personal information or money.
If you have any doubts about the authenticity of any type of communication from, or on behalf of Merz Therapeutics, please contact Therapeutics.
HR@merz.
com Education Required Bachelors or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)