Description
The Shuttle Driver ensures the safe transportation of guests using a 16 passenger van or commercial vehicle, while delivering service that exceeds our customer/client’s expectations.
The Shuttle Driver is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location.
The Shuttle Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.
Key Responsibilities
Meet and greet all guests upon arrival; provide assistance with loading and unloading luggage as required
Perform daily inspections on assigned equipment, report safety issues immediately to Operations Manager or Shift Lead
Transport passengers via a fixed route with scheduled pick-up and drop-off locations for passengers
Maintain a clean, orderly, and safe Shuttle at all times
Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
Be aware of potential passengers and approach guests seeking assistance
Record number of passengers and complete daily/shift reporting as required
Communicate professionally at all times with guests, client, and teammates
Occasionally lift and carry customer luggage or personal items, up to 50 lbs
All other duties as assigned
Skills, Knowledge and Expertise
At least 18 years of age
Previous driving experience, preferred
Excellent customer service and communication skills
Ability to verbally communicate with guests
Operate vehicles requiring normal coordination, including eye-hand, hand-foot
Enter and exit vehicle frequently throughout shift as well as sitting for extending periods of time
Ability to lift at least 50 lbs
Benefits
(Full-Time Employee Only)
Medical
Dental
Vision
Life and Disability
401K
Paid Time Off (PTO)
About Reimagined Parking
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider.
Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer, and we value diversity at our company.
Reimagined Parking does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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