Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community.
With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play.
DEPARTMENT:
Library
DATE POSTED:
February 14, 2024
CLOSING DATE:
February 21, 2024
HIRING RANGE:
$41,315 - $55,751
POSITION NUMBER:
40001813
JOB TYPE:
Full-Time
GENERAL DESCRIPTION:
Work is performed as a member of the Community Engagement Unit; does related work as required.
Must be able to work a flexible schedule including possible evening and weekend rotations.
Although this position is based at Main Library, the person is in the Community Engagement Unit.
The required work is predominately out in the community, and at Durham County Library locations as needed.
DUTIES AND RESPONSIBILITIES:
Provide excellent customer service in the team-based environment of the Community Engagement Unit.
Provide outreach, programs, and services at various events in the community to encourage discovery, connect the community, and lead in literacy.
Provide mobile outreach services and resources specifically focused on young children in home childcare facilities.
Provide assistance to Community Engagement unit by specializing in services, programs and resources for early childhood education and children from birth to five years old.
Plan and execute stimulating and engaging activities for patrons at various organizations and/or facilities.
Assist Community Engagement staff with literacy and family focused events at library locations and out in the community.
Registers new borrowers and resolves issues related to library accounts.
Supports library circulation functions as required such as checking items in and out, intake and delivery of library materials, pulling holds/requests, shelving, and customer accounts related to outreach programs and services.
Performs related tasks as required or requested.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of current library practices and public library services and programs
Ability to identify and translate patron needs and interests into effective library services and programs
Must be able to lift and transport large quantities of books multiple times throughout the day
Basic computer skills
Possess excellent internal and external customer service skills
Ability to understand, interpret, and comply with library rules, policies, and procedures
Ability to communicate effectively orally and in writing
Ability to establish and maintain pleasant and effective working relationships with other employees, library customers, and community organizations
Ability to work independently as well as collaboratively as part of a team
Strong organizational skills
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Any combination of education and experience equivalent to graduation from an accredited community college with study in library science or related field and two years experience in general library services.
Must have a current and valid NC Driver’s License.
PREFERRED EXPERIENCE:
Experience developing, promoting, and executing outreach and community programs and services for children and families
Spanish Language proficiency
Durham County Government is an Equal Opportunity Employer
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