Administrative Specialist

Position Description Work, Serve, Thrive.
With the City of Durham Advance in your career while making a real difference in the community you serve.
Hiring Range: $45,408 - $55,243 annually Hours: 8:00 am to 4:30 pm Join one of the highest fiscally rated entities in the country.
A flexible work environment, top-notch management, highly qualified, competent staff and opportunities for career advancement and professional success make the City of Durham's (City) Finance Department a great place to work.
The department promotes sound management and stewardship of taxpayer dollars by helping the City Council, City Manager and City departments manage their financial resources and leading risk management administration and training.
If sound fiscal management is what you’re about, join our team! Devoted to providing clerical and/or office support activities for city functions and staff.
Perform a broad range of paraprofessional work ranging from routine to specialized office/customer service support such as processing complex transactions; handling escalated customer service requests; coordinating and maintaining office processes and office information; and performing quality assurance on transactions and/or work product.
Responsible for providing administrative office coordination (such as processing budget, procurement, payroll, timekeeping, and human resources transactions); records management; routine or specialized administrative support to senior staff; and logistical support for programs and/or projects.
Incumbents may serve as an executive assistant to a department director.
Duties/Responsibilities Coordinates and oversees administrative office functions such as maintaining supplies; processing fiscal, procurement, payroll, time-keeping, and/or human resources transactions; assisting with social media; assisting with budget preparation, reporting and/or monitoring of expenditures/revenues; maintaining service contracts and coordinating equipment repair; and coordinating work flow.
Provides quality assurance over administrative support functions including financial, procurement and human resources transactions; may serve as the department lead user and/or representative for a business system; may serve as a department liaison to other functions and/or serves on city committees.
Serves as a lead worker, assigning work and monitoring work completion, as assigned.
Coordinates meeting requests, event calendaring, special event scheduling and/or logistical support for events or facility rental/scheduling; provides calendaring coordination and support for executive staff, as assigned.
Work may also include program support such as handling facility rental requests; training staff; documenting and routing customer complaints.
Gathers and compiles data; calculates statistics; provides special project/program support related to materials/information-gathering and administration; may assist with applicant selection process.
Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; assists with the preparation of manuals, polices, procedures, confidential correspondence and public information materials including information for city council agenda items; provides general administrative support to staff and/or projects.
Receives, processes and routes calls; provides information to callers; researches and resolves complaints and makes referrals as appropriate; handles call on behalf of executive staff, ensuring appropriate and timely follow up.
Minimum Qualifications & Experience Associate’s degree in business or related field.
Two years of advanced administrative support experience.
Additional Preferred Skills Three years of customer service experience.
Two years of payroll processing experience.
Proficient in Microsoft Word, Excel, and Outlook.
Benefits – General Full-Time Employees 11-12 paid holidays per year 12 standard work days of vacation per year 12 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 10.
15% into the N.
C.
State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation PlansBenefits - Part-Time (1,000 hours or more per year) 401(k) retirement plan (5.
0% of salary) State retirement planBenefits Part-Time (Average 30 hours per week over 12 month period) 401(k) retirement plan (5.
0% of salary) State retirement plan Health Insurance