Administrative/Intake Assistant

The Intake Coordinator/Scheduler is responsible for coordinating new patient care.
Including maintaining incoming intake requests, referrals from outside providers and transfers from within the practice.
This job listing is for a scheduler for an office specializing in psychological services, therapy and testing.
*A.
Intake Processes and Responsibilities* * Fill out intake forms for new clients or retrieve from online intake forms * Assign clients with clinician that is the best fit and set intake appointment on their calendar * Send any confirmation e-mails for first time clients * Enter new client demographic information into electronic medical record * Track and maintain clinician availability for new client placement * Update clinician intake preferences, as needed * Works in conjunction with onboarding clinicians to establish a client base/ensures all available intake spots are filled with new clients * Works in conjunction with off-boarding clinicians to transfer client care, as needed * Maintain company client waitlist and individual clinician waitlists * Log all intake calls on company call log * Assist with coverage for other administrative team members as needed *B.
Referral Coordinator* * If necessary provide referrals to outside sources * Contact new client referrals from other offices * Maintain referral sources * Maintain contact with other offices regarding referrals * Coordinate insurance referrals Job Type: Full-time Pay: $16.
00 - $18.
00 per hour Benefits: * 401(k) * Dental insurance * Disability insurance * Health insurance * Life insurance * Paid time off * Vision insurance Healthcare setting: * Outpatient Medical specialties: * Psychiatry Schedule: * 8 hour shift * Day shift Education: * High school or equivalent (Required) Experience: * Customer service: 1 year (Required) * Computer skills: 1 year (Required) * Phone etiquette: 1 year (Required) * Google Suite: 1 year (Preferred) Work Location: In person