Department: Social Services
Job Status: Full-Time
Shift: 8:30 AM - 5:00 PM
Days Worked: Mon.
, Tue.
, Wed.
, Thu.
, Fri.
Rate of Pay: $39,595 - $51,474
Details: Open Until Filled Job Description
Employees will determine/re-determine applicant/client eligibility for two (2) income maintenance programs which includes the intake, processing, and review functions; Work at this level includes such tasks as the interviewing of clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility or completing scheduled program reviews.
Employees must explain program(s) requirements and options and advise or refer clients to other program services as appropriate.
Employees usually report to an Income Maintenance Supervisor.
Work involves performing all of the following functions: (intake, processing and review) in two (2) of the following income maintenance programs; (FNS, Work First, Medicaid, Non -Emergency Medical Transportation)
In the intake process, employees are responsible for obtaining all pertinent data concerning the clients' family composition, financial, employment and health status.
Employees may also be involved in processing clients' application through the verification of all information obtained during intake.
Work may also involve the redetermination or review of the clients' case on a periodic basis, in order to re-verify the clients' eligibility for continued participation in the program.
The employees' responsibility for determining the clients' initial or continuing eligibility for any given program will depend upon the function or combination of functions performed.
Knowledge, Skills and Abilities
KSA: -
Considerable knowledge of the program/areas of assignment.
General knowledge of all agency and community programs and services, which could affect the client/applicant.
Good mathematical reasoning and computational skills.
Ability to read, analyze, and interpret rules, regulations and procedures.
Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
Ability to instruct and to evaluate the work of lower-level employees.
Ability to perform caseworker functions within structured time frames.
Minimum Training and Experience Requirements - One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.