Health Benefits Representative

JOB About the DHHS Divisions of Human Resources, Public Health, and Child and Family Well-Being: The Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development.
The Division of Public Health (DPH) works to promote and contribute to the highest possible level of health for the people of North Carolina – Everywhere, Everyday, Everybody.
The Division of Public Health and the Division of Child and Family Well-Being is responsible for providing assistance to staff in compliance with federal, state agency guidelines to include: Health insurance;NC Flex programs;All types of leave offered by the state (FML, LWOP, VSL, Community Service, Military, Adverse weather, etc.
);Separations and/or Transfers;Retirement programs.
This position shall be available to coordinate and explain these programs to employees (new, existing, exiting and former) and provide appropriate resources, implement new benefits programs and coordinate open enrollment and other on-going programs to include notifying employees when there are changes in benefits coverage in a timely manner.
This position is responsible for forwarding any necessary information to the Payroll Section or Best Shared Services that involves health benefits.
Incumbent must have current knowledge of benefits policies and procedures to include interpret, apply and communicate information to employees.
This position shall attend health benefits representative (HBR) meetings and continuing education workshops to keep abreast of current information.
Position shall process the following transactions for employees within Public Health; separations, leave without pay and retirements.
Position shall be proficient in time administration.
EXAMPLE OF DUTIES To receive credit for all of your work history and credentials, you must list the information on the application form.
Any information listed under the text resume section or on an attachment will not be considered for qualifying credit.
Qualified applicants must document on the application that they possess all of the following: Experience with a Human Resources Information System (HRIS).
Experience with Benefits administration.
Knowledge of Family Medical Leave / Leave of Absence administration.
Knowledge of federal and state laws related to pay, benefits and leave administration.
Ability to function in a role that requires close attention to detail and a strong focus on customer service.
Strong organizational skills and experience working with sensitive and/or confidential information.
Experience utilizing HR reports.
Management Preferences: Experience with OSC Integrated HR/Payroll system (Beacon), including experience processing actions and time.
Administering leaves of absences and separation actions in the OSC Integrated HR/Payroll system (Beacon).
SUPPLEMENTAL INFORMATION The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.
Pre-Employment criminal background checks are required for some positions.
Division of Public Health (DPH) main locations, including their grounds, are tobacco-free as outlined in the Tobacco-free Campus Policy.
All tobacco products, including e-cigarettes, e-hookahs, “vape products” and all smokeless tobacco products, may not be used in the indicated areas.
For more information, please see the policy and FAQ posted here: https://publichealth.
nc.
gov/employees/Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.
To check the status of your application, please log in to your account.
You will either receive a call to schedule an interview or an email notifying you when the job has been filled.
For technical issues with your application, please call the NeoGov Help Line at 855-524-5627.
Applicants will be communicated with via email only for updates on the status of their application.
If there are any questions about this posting other than your application status, please contact HR, 919-707-5450.