Description of Work
Salary Grade: NC08 / Salary Range: $36,682 - $64,194
*This position is an anticipated vacancy*
This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.
This position is located within Vehicle Services in the Special License Plate Unit.
It assists the public with titling and licensing vehicles with personalized and special license plate, communicates with and assists the public and Government Officials by phone with questions and concerns with personalized and license plate inquires, and assists other unit within DMV and branch office with questions regarding personalized and special plate inquiries.
The position will issue personalized and special license plates or renewal stickers by entering information into a PC using Vehicle Registration STARS Program, check personalized plate choices on the computer for vailability, collect correct fees and maintain a cash drawer and close out and balance a cash drawer daily.
This position will compose letters or use standard form letters created on STARS to respond to the public regarding their registration/plates.
This position may assist Supervisor and Manager with contact us, daily deposits, official letters written in mail merge and new plate categories.
Knowledge, Skills and Abilities / Competencies
Applicants must submit an application that clearly reflects work experience that demonstrates the following:
Experience interpreting and/or explaining policies, procedures, and laws.
Experience with Microsoft Office using such as Access, Word, and Excel.
Thorough knowledge of the vehicle registration laws and their application.
Experience exercising considerable judgment in planning problem solving and implementing processing techniques.
Experience with performing motor vehicle title examining work or in the preview and/or processing of legal documents.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.
” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
See oshr.
nc.
gov/experience-guide for detail.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Supplemental and Contact Information
Supplemental Contact Information: Sharon Ashe 919 615 7231
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position.
It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
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