Whatsapp
Posted : Friday, August 23, 2024 05:40 PM
Description of Work
Are you looking to begin a unique and challenging career in health care working as part of a multi-functional team? Are you looking for a good work/life balance? Then consider the Licensing Supervisor position in the Adult Care Licensure Section of the Division of Health Service Regulations (DHSR).
Our Mission Statement is centered on making sure residents and/or patients in North Carolina are provided with a safe and suitable environment to receive care or medical attention.
This position is for a motivated and energetic person who wants to be a part of a team that impacts positive changes for the citizens of North Carolina.
The Purpose of this position is to oversee the licensing of adult care homes, family care homes and overnight respite services for ACLS in accordance with statutes (G.
S.
131D-2.
3 through 2.
7, G.
S.
131D-4.
6, G.
S.
131D-6.
1, and G.
S.
131D-8) and rule requirements.
This position is responsible for making sure facility inspection reports are filed per ACLS policy and posted on ACLS website timely.
The position directly supervises, trains and provides performance management for a team of four (4) Administrative Specialists I in the Raleigh office.
This administrative licensing team is responsible for processing facility licensure applications (changes, initials and renewals).
The position ensures the licensing team provides the highest level of customer service by responding to inquiries via phone, email, and in person from the public, providers and other State Agencies timely and courteously.
The position ensures the Section mail is processed timely and accurately, checks are processed and secured per the Department Cash Matrix Management policy and files and databases are organized and managed in accordance with the Section’s policies and other mandates.
The job duties include, but are not limited to, the following: Developing and implementing policies and procedures to carry out the programs; Performing quality assurance and program evaluation; Responding to provider and public inquiries about the programs; Responsible for ordering supplies, coordinating with Information Systems to order equipment for the Section; Troubleshooting issues with office equipment, space, or other needs.
Gathers and disseminates information for public record requests Generates reports as needed by the Section Chief or other Section managers.
This position is in Adult Care Licensure Section which is located on the beautiful Dix Park just outside of downtown Raleigh.
Hybrid Work Option Available: We trust our employees to be self-motivated and successful in hybrid/remote roles; NC Department of Health and Human Services offers work from home options and variable work schedule flexibility for this position.
More information on this arrangement may be obtained at the time of interview.
Employees enjoy the benefit of a good work-life balance and working a 40-hour work week.
The work schedule for this position is Monday through Friday, 8:00 a.
m.
to 5:00 p.
m.
About the Division of Health Service Regulation and the Adult Care Licensure Section The Division of Health Service Regulation (DHSR) provides for the health, safety and well-being of individuals through effective regulatory and remedial activities including appropriate consultation and training opportunities and by improving access to health care delivery systems through the rational allocation of needed facilities and services.
The Adult Care Licensure Section assures that the mandated standards of care are provided for the health, safety, and well-being of North Carolina’s citizens receiving services in adult care homes.
The primary function of this Section is to license, regulate and provide technical assistance to adult care homes enhanced by the development of appropriate rules and provision of training and consultation to homes and county Department of Social Services staff.
Knowledge, Skills and Abilities / Competencies To receive credit for all of your work history and credentials, you must list the information on the application form.
Any information listed under the text resume section or on an attachment will not be considered for qualifying credit.
Qualified candidates must document on the application that they possess all of the following: Experience supervising and directing the work of others, including performance management, conflict resolution, decision making, and/or coaching.
Considerable interpersonal and communication skills, to interact and maintain positive working relationships with various people including colleagues and direct reports, the public, attorneys, providers, government agencies and other interested parties.
Demonstrated ability to recommend and implement policy and procedural guidelines.
Experience with Microsoft Office applications such as Word, Excel, Access, PowerPoint, Outlook, and Teams.
PHYSICAL REQUIREMENTS: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing; viewing a computer; extensive reading.
Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience”.
If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both.
See oshr.
nc.
gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and four years of progressively responsible administrative/office management experience, including one year as a lead worker; or equivalent combination of education and experience.
Supplemental and Contact Information The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.
All positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks.
State and Federal criminal record checks are also required on all applicants selected for direct care and non-direct care positions in the DHHS Residential School Programs.
All other Divisions within DHHS will conduct a criminal record check if you are applying for a position which supervises or provides direct care.
Additionally, drug testing is required if you are applying for a direct care position, criminal justice certified position or a position requiring a commercial driver’s license.
** PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE ** Degrees must be from appropriately accredited institutions.
Please make sure you complete the application in full.
“See Resume” or “See Attachment” will NOT be accepted.
Applicants claiming veterans’ preference must submit a copy of their Form DD-214.
If you have any questions regarding this posting, please contact Human Resources at 919-855-3859.
https://www.
ncdhhs.
gov/dhsr/ For NEOGOV technical support and assistance, please call 1-855-524-5627.
Our Mission Statement is centered on making sure residents and/or patients in North Carolina are provided with a safe and suitable environment to receive care or medical attention.
This position is for a motivated and energetic person who wants to be a part of a team that impacts positive changes for the citizens of North Carolina.
The Purpose of this position is to oversee the licensing of adult care homes, family care homes and overnight respite services for ACLS in accordance with statutes (G.
S.
131D-2.
3 through 2.
7, G.
S.
131D-4.
6, G.
S.
131D-6.
1, and G.
S.
131D-8) and rule requirements.
This position is responsible for making sure facility inspection reports are filed per ACLS policy and posted on ACLS website timely.
The position directly supervises, trains and provides performance management for a team of four (4) Administrative Specialists I in the Raleigh office.
This administrative licensing team is responsible for processing facility licensure applications (changes, initials and renewals).
The position ensures the licensing team provides the highest level of customer service by responding to inquiries via phone, email, and in person from the public, providers and other State Agencies timely and courteously.
The position ensures the Section mail is processed timely and accurately, checks are processed and secured per the Department Cash Matrix Management policy and files and databases are organized and managed in accordance with the Section’s policies and other mandates.
The job duties include, but are not limited to, the following: Developing and implementing policies and procedures to carry out the programs; Performing quality assurance and program evaluation; Responding to provider and public inquiries about the programs; Responsible for ordering supplies, coordinating with Information Systems to order equipment for the Section; Troubleshooting issues with office equipment, space, or other needs.
Gathers and disseminates information for public record requests Generates reports as needed by the Section Chief or other Section managers.
This position is in Adult Care Licensure Section which is located on the beautiful Dix Park just outside of downtown Raleigh.
Hybrid Work Option Available: We trust our employees to be self-motivated and successful in hybrid/remote roles; NC Department of Health and Human Services offers work from home options and variable work schedule flexibility for this position.
More information on this arrangement may be obtained at the time of interview.
Employees enjoy the benefit of a good work-life balance and working a 40-hour work week.
The work schedule for this position is Monday through Friday, 8:00 a.
m.
to 5:00 p.
m.
About the Division of Health Service Regulation and the Adult Care Licensure Section The Division of Health Service Regulation (DHSR) provides for the health, safety and well-being of individuals through effective regulatory and remedial activities including appropriate consultation and training opportunities and by improving access to health care delivery systems through the rational allocation of needed facilities and services.
The Adult Care Licensure Section assures that the mandated standards of care are provided for the health, safety, and well-being of North Carolina’s citizens receiving services in adult care homes.
The primary function of this Section is to license, regulate and provide technical assistance to adult care homes enhanced by the development of appropriate rules and provision of training and consultation to homes and county Department of Social Services staff.
Knowledge, Skills and Abilities / Competencies To receive credit for all of your work history and credentials, you must list the information on the application form.
Any information listed under the text resume section or on an attachment will not be considered for qualifying credit.
Qualified candidates must document on the application that they possess all of the following: Experience supervising and directing the work of others, including performance management, conflict resolution, decision making, and/or coaching.
Considerable interpersonal and communication skills, to interact and maintain positive working relationships with various people including colleagues and direct reports, the public, attorneys, providers, government agencies and other interested parties.
Demonstrated ability to recommend and implement policy and procedural guidelines.
Experience with Microsoft Office applications such as Word, Excel, Access, PowerPoint, Outlook, and Teams.
PHYSICAL REQUIREMENTS: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing; viewing a computer; extensive reading.
Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience”.
If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both.
See oshr.
nc.
gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and four years of progressively responsible administrative/office management experience, including one year as a lead worker; or equivalent combination of education and experience.
Supplemental and Contact Information The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.
All positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks.
State and Federal criminal record checks are also required on all applicants selected for direct care and non-direct care positions in the DHHS Residential School Programs.
All other Divisions within DHHS will conduct a criminal record check if you are applying for a position which supervises or provides direct care.
Additionally, drug testing is required if you are applying for a direct care position, criminal justice certified position or a position requiring a commercial driver’s license.
** PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE ** Degrees must be from appropriately accredited institutions.
Please make sure you complete the application in full.
“See Resume” or “See Attachment” will NOT be accepted.
Applicants claiming veterans’ preference must submit a copy of their Form DD-214.
If you have any questions regarding this posting, please contact Human Resources at 919-855-3859.
https://www.
ncdhhs.
gov/dhsr/ For NEOGOV technical support and assistance, please call 1-855-524-5627.
• Phone : (919) 855-3859
• Location : Wake County, NC
• Post ID: 9131782734
